Assign questions to colleagues
- Chris
- Heather Camp Lopes
If there are new questions from suppliers, you can assign them to one or more colleagues. In this way, your colleagues can draft up their proposed answer, with the aim of arriving at a definitive answer.
Assigning questions to colleagues
Navigate to the Question and Answer tab
You will see the following tabs there:
New
In progress
Ready
Published
Go to New and click into a new question on the three-point icon
Choose Assign to colleagues
Select the colleagues to whom you want to assign the question and click on Assign
Please note: These colleagues need to have user rights View Questions and Answers before you can select and assign them.
Move the question you have assigned to the In Progress tab, ready for your colleagues to answer
You can see the progress of the assigned questions behind the question by indicated colored lines
Yellow: To be review by colleagues
Green: Answered by colleagues
Publishing Assigned Questions
Go via Question and Answer to the tab In process and click on Answer.
You will see the answers proposed by your colleague(s) there.
If you want to apply one or more of these answers, click Copy behind the answer. The answer will be pasted into the text field. You can still edit the answer yourself by clicking on Edit.