New user
- Former user (Deleted)
Unknown user action
When an unknown user (in the Mercell portal) login using SSO there are 3 possible settings. This setting applies for all users that are accessing through this connection as unknown users. One of the below options must be chosen and will apply for all unknown users.
Create new contact (user)
Default action is to create a new contact. User will be created and will now be able to be found on customer contacts. Note user does not have an order so uncheck "Only users on order" and user can be found on the contacts list.
Decline
Second option is to decline unknown (in Mercell portal) users. If you want to add users, an administrator can create the user manually and map them manually as described in section 4.
Login as semi anonymous
Third option is to let unknown (in Mercell portal) users in as semi anonymous users (this is an alternative to IP restricted access). This allows these users to see agreements that are marked with: Show to intern IP/SSO restricted users.