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Empty unknown file

Empty unknown file

Owned by Former user (Deleted)
Last updated: Mar 24, 2020

Problem

Applies to P360

Journalpost has an empty unknown file.

Solution

An empty file with an fileformat (extension) unknown to the archive exists in the journalpost.

Option 1: Look in sent xml for (Data removed by log). Find the fileformats unknown to the archive and add them to the archive system

Option 2: Have Mercell disable “DirectUploadUnknownFormats”. This is not supported by all archives

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