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How to review and edit your Organisation's Subscriptions

How to review and edit your Organisation's Subscriptions

Owned by Marili, created
Last updated: Oct 31, 2024 by Lars Hecker
3 min read

This guide will help you navigate and manage your company’s subscription licenses through the platform, ensuring that the appropriate users have access to the right features and functionalities.

 

Note: This article assumes that your company has an active subscription package.

Ensure you are logged in as the Organisation Administrator to manage licenses.

To manage licenses for different users at once:

  1. Go to ‘Settings’ on the left sidebar menu.

    home settings.png

  2. Click on ‘Organisation management’.

    organisation management.png

  3. Click on the three dots icon next to your company name and select Edit from the dropdown menu.

    org management Edit.png

  4. Go to the ‘Subscriptions and billing’ tab at the top of the page.

    sub and billing.png

  5. Click on the three dots next to the license you wish to manage.

  6. Choose ‘Manage licenses’ from the menu.

    manage licenses.png

  7. A new pop-up window will appear, showing:

    • Which users are currently assigned to the available licenses.

    • The option to assign or remove licenses to/from the available users.

      manage sub - assign .png

  8. After making your changes, click on ‘Done’ to save the updates and apply them to the subscription.

To manage licenses for specific users:

  1. Go to ‘Settings’ on the left sidebar menu.

    home settings.png

  2. Click on ‘User management’.

    user management.png

  3. Find the user you would like to amend and click on the three dots icon on the right.

  4. Choose Edit from the dropdown menu.

    User edit.png

  5. Go to the ‘Licenses’ tab at the top of the page.

    marili licenses.png

  6. Click on the slide button to turn the available license(s) On or Off.

    marili licenses on off.png

  7. Changes are saved automatically.

License Limitations

  • If all licenses are in use, you may need to purchase additional licenses to assign more users. Contact our support for help with upgrading your license package.

  • Only organisation administrators have the right to manage subscription licenses. If you need access or administrator rights, contact the current administrator listed on the profile.

  • If the administrator needs to be changed and there are no others available, submit a request through the support team.

 

By following these steps, you can make sure that your organisation’s subscription licenses are well-managed, ensuring that your team has the necessary access for their roles.

 

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