Problem
Applies to P360
Journalpost has an ampty unknown file.
Solution
An empty file with an fileformat (extension) unknown to the archive exists in the journalpost.
Option 1: Look in sent xml for (Data removed by log). Find the fileformats unknown to the archive and add them to the archive system
Option 2: Have Mercell disable “DirectUploadUnknownFormats”. This is not supported by all archives