Performance Surveys
During the procurement process and the contracting process, all kinds of agreements are made and promises are made regarding the performance to be delivered.
As a buyer or contract manager, you want to be able to assess suppliers objectively based on the agreed KPIs. In addition, it is important to know exactly what the business thinks of the actual performance delivered.
Measuring performance provides valuable input for discussions with suppliers and internal stakeholders. This will put you in control and give you the right basis for questioning suppliers and adjusting agreements.
Mercell makes it possible to measure and record the performance of suppliers and contracts. This process is fully digital and automatically displays the scores per KPI, so that you can take action based on the results and inform stakeholders.
Performance Surveys provides valuable input for contract and supplier managers.
Introduction video
https://drive.google.com/file/d/1eAdwMWK7K2vWtZR9WZotfA9czx6RG-l1/view?usp=sharing