{"xsrfToken":"760b2606c727e6e3489fc5abe6487ca860e012ca_lout","branding":{"id":"30","key":"mlt","name":"Mercell Lietuva klientų aptarnavimas","portalBaseUrl":"/servicedesk/customer/portal/30","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/30/236","theme":{"headerBGColor":"#24063f","headerLinkColor":"#ffffff","headerLinkHoverColor":"#3c0f63","headerLinkHoverBGColor":"#3c0f63","headerBadgeColor":"#3c0f63"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to Customer Service in the Mercell Group","sharedPortalName":"Customer Service","userInitialAnnouncementHeader":"For a complete overview of all support landing pages","userInitialAnnouncementMessageWiki":"<p>Please click <a href=\"https://support.mercell.com/page/support-en\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">HERE</a></p>","translations":{"fi-FI":{"helpCenterTitle":"Asiakaspalvelu","sharedPortalName":"Asiakaspalvelu","localeDisplayName":"Finnish (Finland)"},"ru-RU":{"localeDisplayName":"Russian (Russia)"},"nl-NL":{"localeDisplayName":"Dutch (Netherlands)"},"de-DE":{"helpCenterTitle":"Willkommen bei Hilfe","sharedPortalName":"Hilfe","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to Customer Service in the Mercell Group","sharedPortalName":"Customer Service","announcementHeader":"For a complete overview of all support landing pages","announcementMessage":"Please click [HERE|https://support.mercell.com/page/support-en]","localeDisplayName":"English (United States)"},"sv-SE":{"helpCenterTitle":"Välkommen till kundservice","sharedPortalName":"kundservice","localeDisplayName":"Swedish (Sweden)"},"da-DK":{"helpCenterTitle":"Velkommen til kundeservice i Mercell Gruppen","sharedPortalName":"Kundeservice ","localeDisplayName":"Danish (Denmark)"},"et-EE":{"localeDisplayName":"Estonian (Estonia)"},"en-UK":{"localeDisplayName":"English (UK)"},"no-NO":{"helpCenterTitle":"Velkommen til kundservice","sharedPortalName":"Kundeservice","localeDisplayName":"Norwegian (Norway)"},"en-GB":{"localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#24063f","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/0b1a25c4-bd71-4e7b-b4ce-f9c4e4a06353/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwMDAyMmZkOC01OTE2LTQ4MDAtYWQwNy0wODQzOTViYTM3ZjUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjBiMWEyNWM0LWJkNzEtNGU3Yi1iNGNlLWY5YzRlNGEwNjM1MyI6WyJyZWFkIl19LCJleHAiOjE3NDc3NTc2NzgsIm5iZiI6MTc0Nzc1NzA3OH0.yYN_G4D92EBsUj2VL0rPf7HbyXMcsS2RQbRtX94ZMWo&client=00022fd8-5916-4800-ad07-084395ba37f5&height=300&mode=fit","bannerMediaApiFileId":"0b1a25c4-bd71-4e7b-b4ce-f9c4e4a06353","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"30","key":"mlt","projectId":10585,"serviceDeskId":30,"name":"Mercell Lietuva klientų aptarnavimas","description":"<p>Sveiki! Čia galite kreiptis į Mercell dėl reikalingos pagalbos.</p>\n<p>Do you need English Support <b><a href=\"https://mercell.atlassian.net/servicedesk/customer/portal/42\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">click here</a></b></p>\n<p>Apačioje pateikiame nuorodas, kuriose galite rasti reikiamus atsakymus iš karto:<br> <b><a href=\"https://www.mercell.com/lt-lt/102640901/gidai.aspx\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Mercell gidai</a></b><br> <b><a href=\"https://www.mercell.com/lt-lt/142325123/naudingos-nuorodos-atmintine.aspx\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Naudingų nuorodų atmintinė viešųjų pirkimų tiekėjams</a></b><br> <b><a href=\"https://www.mercell.com/lt-lt/126694364/mercell-vebinaru-irasai.aspx\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Mercell vebinarai - viešųjų pirkimų mokymai</a></b></p>","portalBaseUrl":"/servicedesk/customer/portal/30","reqTypes":[{"id":"305","name":"Rašykite savo užklausą","descriptionHtml":"","callToAction":"Rašykite savo užklausą","introHtml":"<p>Atsakysime Jums kai tik galėsime.</p>","icon":11799,"iconUrl":"https://mercell.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11799","groups":[53],"key":""},{"id":"1336","name":"Užsiregistruoti skambučiui","descriptionHtml":"","callToAction":"Užsiregistruoti skambučiui","introHtml":"<p>Susisieksime su Jums patogiu metu.</p>","icon":11800,"iconUrl":"https://mercell.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11800","groups":[53],"key":""},{"id":"3335","name":"Email","descriptionHtml":"","callToAction":"Email","introHtml":"","icon":10926,"iconUrl":"https://mercell.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10926","groups":[],"key":""},{"id":"277","name":"Pagalbos el. paštas","descriptionHtml":"","callToAction":"Pagalbos el. paštas","introHtml":"","icon":10926,"iconUrl":"https://mercell.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10926","groups":[],"key":""},{"id":"279","name":"Support phone","descriptionHtml":"","callToAction":"Support phone","introHtml":"","icon":10900,"iconUrl":"https://mercell.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10900","groups":[],"key":""}],"reqGroups":[{"id":53,"name":"Bendra"}],"orderMapping":{"53":[305,1336]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"4f6df1ca-af4b-30fc-9077-a75cbed936af","appLinkName":"System Confluence","appLinkUrl":"https://mercell.atlassian.net/wiki","spaceKey":"MLT","spaceName":"Mercell Lithuania Customer Service","spaceUrl":"https://mercell.atlassian.net/wiki/spaces/MLT","isServer":false},"labels":[],"projectKey":"MLT","serviceDeskId":30,"kbLinkDomainURLs":["https://mercell.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":30,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"MLT","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwMDAyMmZkOC01OTE2LTQ4MDAtYWQwNy0wODQzOTViYTM3ZjUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwNTg1IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDc3NTgyNzgsIm5iZiI6MTc0Nzc1NzA3OH0.ebUUW8BQUJAtSgRc6Md0HzUu7ueqryjTGNMDFuwp2ho","targetCollection":"upload-project-10585","endpointUrl":"https://api.media.atlassian.com","clientId":"00022fd8-5916-4800-ad07-084395ba37f5","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":305,"projectId":10585,"form":{"name":"Rašykite savo užklausą","descriptionHtml":"","callToAction":"Rašykite savo užklausą","intro":"<p>Atsakysime Jums kai tik galėsime.</p>","instructions":"","icon":11799,"iconUrl":"https://mercell.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11799","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Pavadinimas","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Aprašymas","description":"Kuo galėtume Jums padėti?","descriptionHtml":"<p>Kuo galėtume Jums padėti?</p>","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Prisegtukas","description":"Ekrano nuotrauka mums padėtų lengviau suprasti, kas įvyko (\"Printscreen\").","descriptionHtml":"<p>Ekrano nuotrauka mums padėtų lengviau suprasti, kas įvyko (\"Printscreen\").</p>","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10821","fieldConfigId":"11193","label":"Telefono nr.","description":"Numeris, kuriuo galėtume susisiekti","descriptionHtml":"<p>Numeris, kuriuo galėtume susisiekti</p>","required":true,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/30/create/305","requestValidateBaseUrl":"/servicedesk/customer/portal/30/validate/305","calendarParams":{"firstDay":0,"date":"2025-05-20T18:04:38+0200","useISO8601WeekNumbers":false,"dateIfFormat":"%d/%m/%y","dateTimeIfFormat":"%d/%m/%y %H:%M","timeFormat":"24"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"4f6df1ca-af4b-30fc-9077-a75cbed936af","appLinkName":"System Confluence","appLinkUrl":"https://mercell.atlassian.net/wiki","spaceKey":"MLT","spaceName":"Mercell Lithuania Customer Service","spaceUrl":"https://mercell.atlassian.net/wiki/spaces/MLT","isServer":false},"labels":[],"projectKey":"MLT","serviceDeskId":30,"kbLinkDomainURLs":["https://mercell.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwMDAyMmZkOC01OTE2LTQ4MDAtYWQwNy0wODQzOTViYTM3ZjUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwNTg1IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDc3NTgyNzgsIm5iZiI6MTc0Nzc1NzA3OH0.ebUUW8BQUJAtSgRc6Md0HzUu7ueqryjTGNMDFuwp2ho","targetCollection":"upload-project-10585","endpointUrl":"https://api.media.atlassian.com","clientId":"00022fd8-5916-4800-ad07-084395ba37f5","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=mercell","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"760b2606c727e6e3489fc5abe6487ca860e012ca_lout","baseUrl":"https://mercell.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://mercell.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"00022fd8-5916-4800-ad07-084395ba37f5","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"2596cdb18a904748942e0b35aff32597","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}