{"xsrfToken":"0a40b6fdd8dfcfd2d28869ab66ae3a1f31463ed2_lout","helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to Customer Service in the Mercell Group","sharedPortalName":"Customer Service","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"fi-FI":{"helpCenterTitle":"Asiakaspalvelu","sharedPortalName":"Asiakaspalvelu","localeDisplayName":"Finnish (Finland)"},"uk-UA":{"localeDisplayName":"Ukrainian (Ukraine)"},"de-DE":{"helpCenterTitle":"Willkommen bei Hilfe","sharedPortalName":"Hilfe","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to Customer Service in the Mercell Group","sharedPortalName":"Customer Service","localeDisplayName":"English (United States)"},"es-ES":{"localeDisplayName":"Spanish (Spain)"},"no-NO":{"helpCenterTitle":"Velkommen til kundservice","sharedPortalName":"Kundeservice","localeDisplayName":"Norwegian (Norway)"},"ru-RU":{"localeDisplayName":"Russian (Russia)"},"is-IS":{"localeDisplayName":"Icelandic (Iceland)"},"pl-PL":{"localeDisplayName":"Polish (Poland)"},"nl-NL":{"localeDisplayName":"Dutch (Netherlands)"},"ro-RO":{"localeDisplayName":"Romanian (Romania)"},"sv-SE":{"helpCenterTitle":"Välkommen till kundservice","sharedPortalName":"kundservice","localeDisplayName":"Swedish (Sweden)"},"da-DK":{"helpCenterTitle":"Velkommen til kundeservice i Mercell Gruppen","sharedPortalName":"Kundeservice ","localeDisplayName":"Danish (Denmark)"},"et-EE":{"localeDisplayName":"Estonian (Estonia)"},"en-UK":{"localeDisplayName":"English (UK)"},"cs-CZ":{"localeDisplayName":"Czech (Czechia)"},"en-GB":{"localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/0e71cff6-6c71-45a6-a4a9-7de80ba337b9/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwMDAyMmZkOC01OTE2LTQ4MDAtYWQwNy0wODQzOTViYTM3ZjUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjBlNzFjZmY2LTZjNzEtNDVhNi1hNGE5LTdkZTgwYmEzMzdiOSI6WyJyZWFkIl19LCJleHAiOjE3MTE2Mzc1MzQsIm5iZiI6MTcxMTYzNjkzNH0.pVHvq06OQnZbjvw3pQ-v4tetTH7th_AHSYgB7ic68Q4&client=00022fd8-5916-4800-ad07-084395ba37f5&height=300&mode=fit","bannerMediaApiFileId":"0e71cff6-6c71-45a6-a4a9-7de80ba337b9","useDefaultBanner":false,"isBannerAvailable":true},"sharedPortal":{"name":"Customer Service","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://mercell.atlassian.net/wiki","kbLinkDomainURLs":["https://mercell.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{}},"featuredAndSortedPortals":{"portals":[{"id":"43","key":"ts","name":"Mercell TendSign Sweden Customer Service","description":"<p>Welcome to TendSign Support!</p>\n\n<p>Our support is open weekdays 7AM to 5PM.</p>\n\n<p><a href=\"https://mercell.atlassian.net/servicedesk/customer/portal/44\" class=\"external-link\" rel=\"nofollow noreferrer\">For <b>TendSign Support NO</b> click here.</a><br/>\n<a href=\"https://mercell.atlassian.net/servicedesk/customer/portal/47\" class=\"external-link\" rel=\"nofollow noreferrer\">For <b>Opic Support</b> click here.</a></p>\n\n<p><b>Our knowledge base in Swedish</b><br/>\n► <b><a href=\"https://mercell.atlassian.net/servicedesk/customer/portal/43?q=\" class=\"external-link\" rel=\"nofollow noreferrer\">Search in all guides</a></b><br/>\n► <b><a href=\"https://mercell.atlassian.net/servicedesk/customer/portal/43/article/1114374183\" class=\"external-link\" rel=\"nofollow noreferrer\">Selfhelp for buyers</a></b><br/>\n► <b><a href=\"https://mercell.atlassian.net/servicedesk/customer/kb/view/1120501831\" class=\"external-link\" rel=\"nofollow noreferrer\">Selfhelp for suppliers</a></b></p>\n\n<p><b>Our knowledge base in English</b><br/>\n► <b><a href=\"https://mercell.atlassian.net/servicedesk/customer/portal/43?q=\" class=\"external-link\" rel=\"nofollow noreferrer\">Search in all guides</a></b><br/>\n► <b><a href=\"https://mercell.atlassian.net/servicedesk/customer/kb/view/1128366955\" class=\"external-link\" rel=\"nofollow noreferrer\">Selfhelp for suppliers</a></b></p>\n\n<p><b><a href=\"https://tendsign.com/public/register_seller.aspx\" class=\"external-link\" rel=\"nofollow noreferrer\">Create a free TendSign supplier account</a></b></p>\n\n<p><b>Please remember to not share any personal information with us.</b></p>","portalBaseUrl":"/servicedesk/customer/portal/43","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/43/61","isFeatured":false,"rank":-1,"isPortalNotVisibleOnHelpCentre":false,"hiddenFromHomeScreen":false},{"id":"59","key":"mstc","name":"Mercell Source-to-Contract Netherlands","description":"<p>Welcome! You can raise a request for Mercell Source-to-Contract using the options provided.</p>\n\n<p><b>Please do not share sensitive information in your contact wtih us.</b></p>","portalBaseUrl":"/servicedesk/customer/portal/59","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/59/101","isFeatured":false,"rank":-1,"isPortalNotVisibleOnHelpCentre":false,"hiddenFromHomeScreen":false},{"id":"7","key":"mns","name":"Mercell Norge Kundeservice","description":"<p>Velkommen! </p>\n\n<p>Våre åpningstider er hverdager: 07.00 - 17.00.(Telefontid: 08.00-17.00)</p>\n\n\n<p>(Dette er kundeservice for Mercell MSS/MTS platform. For kundeservice til EU-supply eller Tendsign. Se link til kontaktinfo i vår kontaktside under.)</p>\n\n<p>Do you need English Support <b><a href=\"https://mercell.atlassian.net/servicedesk/customer/portal/42\" class=\"external-link\" rel=\"nofollow noreferrer\">click here</a></b></p>\n\n<p>Guider<br/>\n► <b><a href=\"https://mercell.atlassian.net/servicedesk/customer/portal/7?q=\" class=\"external-link\" rel=\"nofollow noreferrer\">Søk i alle guider </a></b><br/>\n► <b><a href=\"https://mercell.atlassian.net/servicedesk/customer/portal/7/article/97648769?src=1970688399\" class=\"external-link\" rel=\"nofollow noreferrer\">Veiledninger og guider som oppdragsgiver</a></b><br/>\n► <b><a href=\"https://mercell.atlassian.net/servicedesk/customer/portal/7/article/88704024?src=-32554936\" class=\"external-link\" rel=\"nofollow noreferrer\">Veiledninger og guider som leverandør</a></b></p>\n\n<p>Ønsker du personlig hjelp?<br/>\nDu kan velge mellem nedenstående type henvendelser hvor vi er klar til at hjelpe deg hurtig og effektivt. Alternativt så gå til vår <b><a href=\"https://mercell.atlassian.net/servicedesk/customer/portal/7/topic/fc96c58c-ab06-42df-b918-ba94e0bfc0af/article/97583344\" class=\"external-link\" rel=\"nofollow noreferrer\">kontaktside</a></b>.</p>","portalBaseUrl":"/servicedesk/customer/portal/7","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/7/74","isFeatured":false,"rank":-1,"isPortalNotVisibleOnHelpCentre":false,"hiddenFromHomeScreen":false},{"id":"90","key":"cs","name":"Cloudia Support","description":"<p>Welcome! You can raise a request for Cloudia Support using the options provided. Back to Landing page <a href=\"https://support.mercell.com/space/CS\" class=\"external-link\" rel=\"nofollow noreferrer\">https://support.mercell.com/space/CS</a></p>","portalBaseUrl":"/servicedesk/customer/portal/90","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/90/126","isFeatured":false,"rank":-1,"isPortalNotVisibleOnHelpCentre":false,"hiddenFromHomeScreen":false},{"id":"68","key":"til","name":"Tilldelning","description":"<p>Välkommen! Du kan skapa en förfrågan för Tilldelning med hjälp av de tillgängliga alternativen.</p>","portalBaseUrl":"/servicedesk/customer/portal/68","isFeatured":false,"rank":-1,"isPortalNotVisibleOnHelpCentre":false,"hiddenFromHomeScreen":false},{"id":"12","key":"uk","name":"Mercell UK CTM Customer Service","description":"<p>Welcome! </p>\n\n<p>Our office hours are Monday - Friday: 9:00-17.00</p>\n\n<p>If you want to learn about <b><a href=\"https://mercell.atlassian.net/servicedesk/customer/portal/12/article/798458187?src=-1959471897\" class=\"external-link\" rel=\"nofollow noreferrer\">login problems</a></b> use the link to find relevant articles.</p>\n\n<p><b><a href=\"https://mercell.atlassian.net/servicedesk/customer/portal/12/article/891420744\" class=\"external-link\" rel=\"nofollow noreferrer\">Seek help using the tender portal as a supplier</a></b></p>\n\n<p>Do you want to contact us?<br/>\nFor phone support you can go to our <b><a href=\"https://mercell.atlassian.net/servicedesk/customer/portal/12/topic/f15d0ad1-b70f-4fab-9cb9-01fb8e24233e/article/136774015\" class=\"external-link\" rel=\"nofollow noreferrer\">contact page.</a></b></p>\n\n<p><b><a href=\"https://mercell.atlassian.net/servicedesk/customer/portal/12/article/1404010612\" class=\"external-link\" rel=\"nofollow noreferrer\">Change DNS provider on local PC</a></b></p>","portalBaseUrl":"/servicedesk/customer/portal/12","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/12/69","isFeatured":false,"rank":-1,"isPortalNotVisibleOnHelpCentre":false,"hiddenFromHomeScreen":false},{"id":"4","key":"msd","name":"Mercell MSS - Kundeservice Danmark","description":"<p>Velkommen til Mercell MSS udbudsstyring.</p>\n\n<p>Opret dig eller login <b><a href=\"https://my.mercell.com/en/m/logon/default.aspx?ReturnUrl=%2f&auth0done=true=\" class=\"external-link\" rel=\"nofollow noreferrer\">her</a></b></p>\n\n<p>Find svar på de mest stillede spørgsmål blandt vores artikler:<br/>\n\uD83D\uDD0D <b><a href=\"https://mercell.atlassian.net/servicedesk/customer/portal/4?q=\" class=\"external-link\" rel=\"nofollow noreferrer\">Søg i alle hjælpeartikler</a></b><br/>\n\uD83D\uDCC3 <b><a href=\"https://mercell.atlassian.net/servicedesk/customer/portal/4/article/75596571?src=1983143249\" class=\"external-link\" rel=\"nofollow noreferrer\">Hjælp til ordregiver</a></b><br/>\n\uD83D\uDCD7 <b><a href=\"https://mercell.atlassian.net/servicedesk/customer/portal/4/article/75432452?src=-1786817048\" class=\"external-link\" rel=\"nofollow noreferrer\">Hjælp til tilbudsgiver</a></b><br/>\n\uD83D\uDCD5 <b><a href=\"https://mercell.atlassian.net/servicedesk/customer/portal/4/article/195857121343?src=-1652447058\" class=\"external-link\" rel=\"nofollow noreferrer\">eForms artikler</a></b></p>\n\n<p>Ønsker du personlig betjening?<br/>\nKlik på én af nedenstående henvendelsestyper eller besøg vores <b><a href=\"https://mercell.atlassian.net/servicedesk/customer/portal/4/topic/982bac58-757c-4f6d-bc5f-bd6d1da632bb/article/75432231\" class=\"external-link\" rel=\"nofollow noreferrer\">kontakt side</a></b>.</p>\n\n<p>Åbningstider - Telefonsupport:<br/>\nMandag - fredag: 09.00 - 13.00<br/>\nLørdag - søndag: Lukket</p>\n\n<p>Åbningstider - Skriflige henvendelser + Bestil et opkald:<br/>\nMandag - torsdag: 08.00 - 16.00<br/>\nFredag: 08.00 - 15.30<br/>\nLørdag - søndag: Lukket</p>\n\n<p>Do you need English Support <b><a href=\"https://mercell.atlassian.net/servicedesk/customer/portal/42\" class=\"external-link\" rel=\"nofollow noreferrer\">click here</a></b></p>","portalBaseUrl":"/servicedesk/customer/portal/4","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/4/76","isFeatured":false,"rank":-1,"isPortalNotVisibleOnHelpCentre":false,"hiddenFromHomeScreen":false},{"id":"63","key":"mcsdpa","name":"Mercell Customer Service DK (P2P)","description":"<p>Velkommen til Mercell!\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\nFind svar på de mest stillede spørgsmål blandt vores artikler:<br/>\n\uD83D\uDD0D <b><a href=\"https://mercell.atlassian.net/servicedesk/customer/portal/63?q=\" class=\"external-link\" rel=\"nofollow noreferrer\">Søg i alle hjælpeartikler</a></b>\n<br class=\"atl-forced-newline\" />\n\uD83D\uDCD8 <b><a href=\"https://mercell.atlassian.net/servicedesk/customer/portal/63/article/195506176800?src=-1207876979\" class=\"external-link\" rel=\"nofollow noreferrer\">Vejledninger til leverandører</a></b><br/>\n\uD83D\uDCFD️ <b><a href=\"https://mercell.atlassian.net/servicedesk/customer/portal/63/article/195791749174\" class=\"external-link\" rel=\"nofollow noreferrer\">Videoguide til leverandørportalen</a></b>\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\nHjælp os med at løse jeres sag hurtigt, effektivt og med en kortere responstid ved at følge vores guide til <b><a href=\"https://mercell.atlassian.net/servicedesk/customer/portal/63/article/195561292731\" class=\"external-link\" rel=\"nofollow noreferrer\">"Den gode ticket" </a></b>\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\nØnsker du personlig betjening?<br/>\nKlik på én af nedenstående henvendelsestyper eller besøg vores <b><a href=\"https://mercell.atlassian.net/servicedesk/customer/portal/63/article/195506274824\" class=\"external-link\" rel=\"nofollow noreferrer\">kontaktside</a></b>\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\nÅbningstider:<br/>\nMandag-fredag: 8:00 - 16:00<br/>\nWeekend og helligdage: Lukket\n<br class=\"atl-forced-newline\" />\n<br class=\"atl-forced-newline\" />\nDo you need English Support <b><a href=\"https://mercell.atlassian.net/servicedesk/customer/portal/63/article/195506504013\" class=\"external-link\" rel=\"nofollow noreferrer\">click here</a></b></p>","portalBaseUrl":"/servicedesk/customer/portal/63","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/63/106","isFeatured":false,"rank":-1,"isPortalNotVisibleOnHelpCentre":false,"hiddenFromHomeScreen":false},{"id":"44","key":"tsn","name":"Mercell TendSign Norge Kundeservice","description":"<p>Velkommen til TendSign Support NO!</p>\n\n<p>Våre åpningstider er kl. 07-17 alle hverdager.</p>\n\n<p><a href=\"https://mercell.atlassian.net/servicedesk/customer/portal/43\" class=\"external-link\" rel=\"nofollow noreferrer\">För <b>TendSign Support SE</b> klicka här.</a><br/>\n<a href=\"https://mercell.atlassian.net/servicedesk/customer/portal/47\" class=\"external-link\" rel=\"nofollow noreferrer\">For <b>Opic Support NO</b> klikk her.</a></p>\n\n<p><b>Brukertips</b><br/>\n► <b><a href=\"https://mercell.atlassian.net/servicedesk/customer/portal/44?q=\" class=\"external-link\" rel=\"nofollow noreferrer\">Søk i Brukertips</a></b><br/>\n► <b><a href=\"https://mercell.atlassian.net/servicedesk/customer/kb/view/1117585604\" class=\"external-link\" rel=\"nofollow noreferrer\">Brukertips i TendSign oppdragsgiver</a></b><br/>\n► <b><a href=\"https://mercell.atlassian.net/servicedesk/customer/kb/view/1128366451\" class=\"external-link\" rel=\"nofollow noreferrer\">Brukertips i TendSign leverandør</a></b><br/>\n► <b><a href=\"https://mercell.atlassian.net/servicedesk/customer/portal/44/article/195861577937\" class=\"external-link\" rel=\"nofollow noreferrer\">E-Forms Veiledninger oversikt</a></b></p>\n\n<p><b>Anbud og leverandørskonto</b><br/>\n► <b><a href=\"https://innkjopsverktoy.mercell.no/tendsign-anbud\" class=\"external-link\" rel=\"nofollow noreferrer\">Om TendSign Anbud og Anbud pluss</a></b><br/>\n► <b><a href=\"https://tendsign.no/public/register_seller.aspx\" class=\"external-link\" rel=\"nofollow noreferrer\">Opprett gratis leverandørskonto</a></b></p>\n\n<p>Ønsker du personlig hjelp?<br/>\nDu kan velge mellem nedenstående type henvendelser hvor vi er klar til at hjelpe deg hurtig og effektivt. Alternativt så gå til vår <b><a href=\"https://mercell.atlassian.net/servicedesk/customer/kb/view/1117585621\" class=\"external-link\" rel=\"nofollow noreferrer\">kontaktside</a></b>.</p>\n\n<p><b>Husk å ikke dele noen sensitiv informasjon med oss når du henvender deg for støtte.</b></p>","portalBaseUrl":"/servicedesk/customer/portal/44","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/44/92","isFeatured":false,"rank":-1,"isPortalNotVisibleOnHelpCentre":false,"hiddenFromHomeScreen":false}],"sortBy":"POPULARITY","limit":15,"total":63,"isPortalHidingEnabled":true}}