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Customer Service

Welcome to Customer Service in the Mercell Group

For a complete overview of all support landing pages

Please click HERE

Portals

  • Cloudia Support

    Welcome to the Cloudia support portal!

    Our office hours are Monday - Friday:
    Buyers 8.00 to 16.00.
    Suppliers 8.00 to 17.00.

  • Mercell TendSign Sweden Customer Service

    Welcome to TendSign Support SE!

    We are open weekdays from 7am to 5pm, with the exception of Maundy Thursday and Walpurgis Eve when we close at 3pm.

  • Mercell Norge Kundeservice

    Velkommen!

    VĂĄre ĂĄpningstider er hverdager: 07.00 - 17.00.(Telefontid: 08.00-17.00)

  • Mercell Source-to-Contract Netherlands

    Welcome!

  • Mercell UK CTM Customer Service

    Welcome!

    Our office hours are Monday - Friday: 9:00-17.00

  • Customer Success Sweden Supplier Side

    Welcome! You can raise a request for Customer Success using the options provided.

  • Mercell TendSign Norge Kundeservice

    Velkommen til TendSign Support Norge!

    VĂĄre ĂĄpningstider er kl. 07-17 alle hverdager.

  • Mercell CTM Norsk Kundeservice

    Velkommen!

    VĂĄre ĂĄpningstider er helgfrie hverdager mellom 08:00 og 17:00.

  • Mercell Tendering & Bidding Sverige Kundservice

    Välkommen!

    Vi har öppet helgfria vardagar kl. 07-17, med undantag för skärtorsdag och valborgsmässoafton då vi stänger 15.

Suggested forms

  • Write to Us - Contracting Authority in Mercell TendSign Sweden Customer Service

    Support for buyers

  • Write to us - Supplier in Mercell UK CTM Customer Service

    Support for Supplier

  • Renewal / License Change in Customer Success Sweden Supplier Side

    Questions concerning renewal/changing of licenses?

  • Cancel Subscription in Customer Success Sweden Supplier Side

    Please note that this will terminate the whole license and will result in the loss of access to the services provided by Mercell.

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