{"xsrfToken":"B4MJ-96VS-5NKW-2KTZ_c7732ff92c249e86d78a3efbbb71023c4794299f_lout","branding":{"id":"20","key":"msf","name":"Mercell Suomi asiakaspalvelu","portalBaseUrl":"/servicedesk/customer/portal/20","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/20/77","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#58508a","headerLinkHoverBGColor":"#58508a","headerBadgeColor":"#58508a"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to Customer Service in the Mercell Group","sharedPortalName":"Customer Service","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"fi-FI":{"helpCenterTitle":"Asiakaspalvelu","sharedPortalName":"Asiakaspalvelu","localeDisplayName":"Finnish (Finland)"},"ru-RU":{"localeDisplayName":"Russian (Russia)"},"de-DE":{"helpCenterTitle":"Willkommen bei Hilfe","sharedPortalName":"Hilfe","localeDisplayName":"German (Germany)"},"nl-NL":{"localeDisplayName":"Dutch (Netherlands)"},"en-US":{"helpCenterTitle":"Welcome to Customer Service in the Mercell Group","sharedPortalName":"Customer Service","localeDisplayName":"English (United States)"},"sv-SE":{"helpCenterTitle":"Välkommen till kundservice","sharedPortalName":"kundservice","localeDisplayName":"Swedish (Sweden)"},"et-EE":{"localeDisplayName":"Estonian (Estonia)"},"da-DK":{"helpCenterTitle":"Velkommen til kundeservice i Mercell Gruppen","sharedPortalName":"Kundeservice ","localeDisplayName":"Danish (Denmark)"},"en-UK":{"localeDisplayName":"English (UK)"},"no-NO":{"helpCenterTitle":"Velkommen til kundservice","sharedPortalName":"Kundeservice","localeDisplayName":"Norwegian (Norway)"},"en-GB":{"localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/0e71cff6-6c71-45a6-a4a9-7de80ba337b9/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwMDAyMmZkOC01OTE2LTQ4MDAtYWQwNy0wODQzOTViYTM3ZjUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjBlNzFjZmY2LTZjNzEtNDVhNi1hNGE5LTdkZTgwYmEzMzdiOSI6WyJyZWFkIl19LCJleHAiOjE2NTMzMTcxMjQsIm5iZiI6MTY1MzMxNjQ2NH0.3mkGlKNAw-khYblbF3YL7CdhdQlsTWFtHq0xH0NTObI&client=00022fd8-5916-4800-ad07-084395ba37f5&height=300&mode=fit","bannerMediaApiFileId":"0e71cff6-6c71-45a6-a4a9-7de80ba337b9","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"20","key":"msf","projectId":10558,"serviceDeskId":20,"name":"Mercell Suomi asiakaspalvelu","description":"<p>Tervetuloa!</p> \n<p>Asiakaspalvelumme on tavoitettavissa arkisin klo 9–16. Do you need English Support <b><a href=\"https://mercell.atlassian.net/servicedesk/customer/portal/42\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">click here</a></b></p> \n<p>► <b><a href=\"https://mercell.atlassian.net/servicedesk/customer/portal/20?q=\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Hae oppaistamme</a></b></p> \n<p>► <b><a href=\"https://mercell.atlassian.net/servicedesk/customer/portal/20/article/274694179\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Ohjeita hankintayksiköille</a></b><br> Oppaita hankintayksiköille Mercell-järjestelmän käyttöä varten.</p> \n<p>► <b><a href=\"https://mercell.atlassian.net/servicedesk/customer/portal/20/article/274694166\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Ohjeita tarjoajille</a></b><br> Oppaita tarjoajille Mercell-järjestelmän käyttöä varten.</p> \n<p>► <b><a href=\"https://mercell.atlassian.net/servicedesk/customer/portal/20/article/112493129\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Puhelinpalvelun yhteystiedot</a></b></p> \n<p>Kiitos yhteydenotostasi!</p>","portalBaseUrl":"/servicedesk/customer/portal/20","onlyPortal":false,"reqTypes":[{"id":"100","name":"Lähetä viesti asiakaspalveluun","descriptionHtml":"","callToAction":"Lähetä viesti asiakaspalveluun","introHtml":"<p>Jos tarvitset teknistä tukea Mercell Hankintajärjestelmässä tai jos haluat olla yhteydessä asiakaspalveluun.</p>","icon":11140,"iconUrl":"https://mercell.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11140","groups":[61],"key":""},{"id":"104","name":"Pyyntö lähetetty sähköpostitse","descriptionHtml":"","callToAction":"Pyyntö lähetetty sähköpostitse","introHtml":"<p>Pyyntö vastaanotettu.</p>","icon":10926,"iconUrl":"https://mercell.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10926","groups":[],"key":""},{"id":"103","name":"Soittopyyntö","descriptionHtml":"","callToAction":"Soittopyyntö","introHtml":"<p>Haluatko, että soitamme sinulle? Kerrothan meille, milloin tavoitamme sinut parhaiten.</p>","icon":11141,"iconUrl":"https://mercell.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11141","groups":[61],"key":""},{"id":"149","name":"Support other","descriptionHtml":"","callToAction":"Support other","introHtml":"","icon":10832,"iconUrl":"https://mercell.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10832","groups":[],"key":""},{"id":"148","name":"Support phone","descriptionHtml":"","callToAction":"Support phone","introHtml":"","icon":10900,"iconUrl":"https://mercell.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10900","groups":[],"key":""}],"reqGroups":[{"id":61,"name":"General"}],"orderMapping":{"61":[100,103],"27":[103],"29":[103]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"4f6df1ca-af4b-30fc-9077-a75cbed936af","appLinkName":"System Confluence","appLinkUrl":"https://mercell.atlassian.net/wiki","spaceKey":"MSF","spaceName":"Mercell Support Finland","spaceUrl":"https://mercell.atlassian.net/wiki/spaces/MSF","isServer":false},"labels":[],"projectKey":"MFI","serviceDeskId":20},"createPermission":true,"portalAnnouncement":{"portalId":20,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"MFI","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"Finnish (Finland)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Customer Service","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://mercell.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=mercell","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"B4MJ-96VS-5NKW-2KTZ_c7732ff92c249e86d78a3efbbb71023c4794299f_lout","baseUrl":"https://mercell.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"00022fd8-5916-4800-ad07-084395ba37f5","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","anonymousEnabled":true,"requestIntroEnabled":true}