{"xsrfToken":"B4MJ-96VS-5NKW-2KTZ_7f8c460b6f054b472f05c687b3bb0d2fa9e4796c_lout","branding":{"id":"20","key":"msf","name":"Mercell Finland Customer Service","portalBaseUrl":"/servicedesk/customer/portal/20","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/image/8","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#961b2a","headerLinkHoverBGColor":"#961b2a","headerBadgeColor":"#961b2a"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to Customer service","sharedPortalName":"Mercell Group Customer service","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"fi-FI":{"localeDisplayName":"Finnish (Finland)"},"de-DE":{"helpCenterTitle":"Willkommen bei Hilfe","sharedPortalName":"Hilfe","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to Customer service","sharedPortalName":"Mercell Group Customer service","localeDisplayName":"English (United States)"},"sv-SE":{"helpCenterTitle":"Välkommen till Hjälpcentral","sharedPortalName":"Hjälpcentral","localeDisplayName":"Swedish (Sweden)"},"da-DK":{"helpCenterTitle":"Velkommen til Hjælp","sharedPortalName":"Hjælp","localeDisplayName":"Danish (Denmark)"},"en-UK":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (UK)"},"no-NO":{"helpCenterTitle":"Velkommen til Kundesenter","sharedPortalName":"Kundesenter","localeDisplayName":"Norwegian (Norway)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false},"portal":{"id":"20","key":"msf","projectId":10558,"serviceDeskId":20,"name":"Mercell Finland Customer Service","description":"<p>Welcome! You can raise a request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/20","onlyPortal":false,"reqTypes":[{"id":"149","name":"Support phone2","descriptionHtml":"","callToAction":"Support phone2","introHtml":"","icon":10832,"iconUrl":"https://mercell.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10832","groups":[],"key":""},{"id":"148","name":"Support phone","descriptionHtml":"","callToAction":"Support phone","introHtml":"","icon":10832,"iconUrl":"https://mercell.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10832","groups":[],"key":""},{"id":"128","name":"Cooperating Partner","descriptionHtml":"","callToAction":"Cooperating Partner","introHtml":"<p>Get assistance with adding an external consult to your Mercell Sourcing Service</p>","icon":10933,"iconUrl":"https://mercell.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10933","groups":[29],"key":""},{"id":"127","name":"Technical Assistance for Public Buyers","descriptionHtml":"","callToAction":"Technical Assistance for Public Buyers","introHtml":"<p>Get technical assistance as public buyer with Mercell Sourcing Service</p>","icon":10906,"iconUrl":"https://mercell.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10906","groups":[29],"key":""},{"id":"104","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10926,"iconUrl":"https://mercell.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10926","groups":[],"key":""},{"id":"103","name":"Call me","descriptionHtml":"","callToAction":"Call me","introHtml":"<p>Need us to call you? Let us know when we can reach you.</p>","icon":10900,"iconUrl":"https://mercell.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10900","groups":[29,27],"key":""},{"id":"100","name":"Technical Assistance for Suppliers","descriptionHtml":"","callToAction":"Technical Assistance for Suppliers","introHtml":"<p>Get technical assistance as supplier with Mercell Sourcing Service</p>","icon":10906,"iconUrl":"https://mercell.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10906","groups":[27],"key":""}],"reqGroups":[{"id":27,"name":"Supplier"},{"id":29,"name":"Public buyer"}],"orderMapping":{"27":[100,103],"29":[127,128,103]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"4f6df1ca-af4b-30fc-9077-a75cbed936af","appLinkName":"System Confluence","appLinkUrl":"https://mercell.atlassian.net/wiki","spaceKey":"MSF","spaceName":"Mercell Support Finland","spaceUrl":"https://mercell.atlassian.net/wiki/spaces/MSF"},"labels":[],"projectKey":"MFI","serviceDeskId":20},"createPermission":true,"portalAnnouncement":{"portalId":20,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"MFI","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"Finnish (Finland)","isUsingLanguageSupport":true},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Mercell Group Customer service","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://mercell.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=mercell","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"B4MJ-96VS-5NKW-2KTZ_7f8c460b6f054b472f05c687b3bb0d2fa9e4796c_lout","baseUrl":"https://mercell.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"00022fd8-5916-4800-ad07-084395ba37f5","optedInFeatures":{},"anonymousEnabled":true,"requestIntroEnabled":true}