{"xsrfToken":"B4MJ-96VS-5NKW-2KTZ_2a6b4a8e829ae520dbf1c118237c420994c2de25_lout","branding":{"id":"11","key":"eds","name":"Mercell CTM Kundeservice Danmark","portalBaseUrl":"/servicedesk/customer/portal/11","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/11/66","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#58508a","headerLinkHoverBGColor":"#58508a","headerBadgeColor":"#58508a"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to Customer Service in the Mercell Group","sharedPortalName":"Customer Service","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"fi-FI":{"helpCenterTitle":"Asiakaspalvelu","sharedPortalName":"Asiakaspalvelu","localeDisplayName":"Finnish (Finland)"},"ru-RU":{"localeDisplayName":"Russian (Russia)"},"nl-NL":{"localeDisplayName":"Dutch (Netherlands)"},"de-DE":{"helpCenterTitle":"Willkommen bei Hilfe","sharedPortalName":"Hilfe","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to Customer Service in the Mercell Group","sharedPortalName":"Customer Service","localeDisplayName":"English (United States)"},"sv-SE":{"helpCenterTitle":"Välkommen till kundservice","sharedPortalName":"kundservice","localeDisplayName":"Swedish (Sweden)"},"da-DK":{"helpCenterTitle":"Velkommen til kundeservice i Mercell Gruppen","sharedPortalName":"Kundeservice ","localeDisplayName":"Danish (Denmark)"},"et-EE":{"localeDisplayName":"Estonian (Estonia)"},"en-UK":{"localeDisplayName":"English (UK)"},"no-NO":{"helpCenterTitle":"Velkommen til kundservice","sharedPortalName":"Kundeservice","localeDisplayName":"Norwegian (Norway)"},"en-GB":{"localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/0e71cff6-6c71-45a6-a4a9-7de80ba337b9/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwMDAyMmZkOC01OTE2LTQ4MDAtYWQwNy0wODQzOTViYTM3ZjUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjBlNzFjZmY2LTZjNzEtNDVhNi1hNGE5LTdkZTgwYmEzMzdiOSI6WyJyZWFkIl19LCJleHAiOjE2ODY0MTg4ODEsIm5iZiI6MTY4NjQxODI4MX0.ZhhW-Ka6FlWEFnWUcBn_BGLXUxwjXOIPXf1zZGwW1Bk&client=00022fd8-5916-4800-ad07-084395ba37f5&height=300&mode=fit","bannerMediaApiFileId":"0e71cff6-6c71-45a6-a4a9-7de80ba337b9","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"11","key":"eds","projectId":10546,"serviceDeskId":11,"name":"Mercell CTM Kundeservice Danmark","description":"<p>Velkommen til CTM, en del af Mercell.</p>\n<p>Find svar på de mest stillede spørgsmål blandt vores artikler: <br> \uD83D\uDD0D <b><a href=\"https://mercell.atlassian.net/servicedesk/customer/portal/11?q=\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Søg i alle hjælpeartikler</a></b><br> \uD83D\uDCC3 <b><a href=\"https://mercell.atlassian.net/servicedesk/customer/portal/11/article/206471196?src=-301617541\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Hjælp til ordregiver</a></b><br> \uD83D\uDCD7 <b><a href=\"https://mercell.atlassian.net/servicedesk/customer/portal/11/article/206471203?src=-921009654\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Hjælp til tilbudsgiver</a></b></p>\n<p>Ønsker du personlig betjening?<br> Klik på én af nedenstående henvendelsestyper eller besøg vores <b><a href=\"https://mercell.atlassian.net/servicedesk/customer/portal/11/topic/3eb7d772-5483-4094-af6f-5691cc9c2bd4/article/136708516\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">kontakt side</a></b>.</p>\n<p>Åbningstider:<br> Mandag - fredag: 08.00-16.00<br> Lørdag - søndag: Lukket</p>\n<p>Do you need English Support <b><a href=\"https://mercell.atlassian.net/servicedesk/customer/portal/11/article/195621060884\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">click here</a></b></p>","portalBaseUrl":"/servicedesk/customer/portal/11","onlyPortal":false,"reqTypes":[{"id":"908","name":"Book et opkald","descriptionHtml":"<p>You can write to us in both Danish and English</p>","callToAction":"Book et opkald","introHtml":"<p>Du kan lade os ringe dig op inden for vores åbningstider.</p>","icon":11088,"iconUrl":"https://mercell.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11088","groups":[13],"key":""},{"id":"77","name":"Henvendelser som indkøber","descriptionHtml":"<p>You can write to us in both Danish and English</p>","callToAction":"Henvendelser som indkøber","introHtml":"<p>Vi svarer hurtigst muligt på din henvendelse inden for vores åbningstider.</p>","icon":11091,"iconUrl":"https://mercell.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11091","groups":[13],"key":""},{"id":"78","name":"Henvendelser som leverandør","descriptionHtml":"<p>You can write to us in both Danish and English</p>","callToAction":"Henvendelser som leverandør","introHtml":"<p>Vi svarer hurtigst muligt på din henvendelse inden for vores åbningstider.</p>","icon":11092,"iconUrl":"https://mercell.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11092","groups":[13],"key":""},{"id":"75","name":"Login problemer","descriptionHtml":"<p>You can write to us in both Danish and English</p>","callToAction":"Login problemer","introHtml":"","icon":11093,"iconUrl":"https://mercell.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11093","groups":[13],"key":""},{"id":"267","name":"ESPD","descriptionHtml":"<p>You can write to us in both Danish and English</p>","callToAction":"ESPD","introHtml":"<p>Opret under leverandør i ESPD</p>","icon":11089,"iconUrl":"https://mercell.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11089","groups":[],"key":""},{"id":"45","name":"Support - email","descriptionHtml":"","callToAction":"Support - email","introHtml":"<p>Support - General</p>","icon":10926,"iconUrl":"https://mercell.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10926","groups":[],"key":""},{"id":"132","name":"Support Other","descriptionHtml":"","callToAction":"Support Other","introHtml":"","icon":10832,"iconUrl":"https://mercell.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10832","groups":[],"key":""},{"id":"130","name":"Support phone","descriptionHtml":"","callToAction":"Support phone","introHtml":"<p>Support received by phone</p>","icon":10900,"iconUrl":"https://mercell.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10900","groups":[],"key":""}],"reqGroups":[{"id":13,"name":"Generelt"}],"orderMapping":{"13":[908,77,78,75]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"4f6df1ca-af4b-30fc-9077-a75cbed936af","appLinkName":"System Confluence","spaceKey":"EUSD","spaceName":"EU-Supply Support Denmark","isServer":false},"labels":[],"projectKey":"EDK","serviceDeskId":11},"createPermission":true,"portalAnnouncement":{"portalId":11,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"EDK","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"Danish (Denmark)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Customer Service","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://mercell.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=mercell","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"B4MJ-96VS-5NKW-2KTZ_2a6b4a8e829ae520dbf1c118237c420994c2de25_lout","baseUrl":"https://mercell.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"00022fd8-5916-4800-ad07-084395ba37f5","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","anonymousEnabled":true,"requestIntroEnabled":true}