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Update email address

Update email address

Owned by Former user (Deleted)
Last updated: Oct 31, 2024 by Lars Hecker
2 min read

If you wish to update the email address of your account, this can be done by following this guide.

  1. On app.mercell.com click your user name top right corner and select the “My profile”.

    change email 1.png

  2. On the General info tab, select “Change email”.

    change email 2.png

  3. Insert your new email address.

    change email 3.png

  4. You get a confirmation that the email was sent also displaying your new email. There is an option to resend the code if you have not received an email for you to confirm this change. This is expected to be delivered within a maximum of a minute.

    change email 4.png

  5. Click the “Link to verify email”.

    change email 5.png

  6. Enter your password and click “Save”.

    change email 6.png

     

  7. The change is complete. You can log in using your new email.

    change email 7.png

    Note that the “Organisation administrator” can also change the email addresses of all the organisation's users through user management.

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