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You have the option to log in to your account in either of two ways:
Using the legacy loginnew Mercell Login
Using the new Mercell Loginlegacy login
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Mercell Login is our new login solution to access all Mercell products and services with just one login. |
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Accounts created after September 2021 will only be able to use the new Mercell Login. |
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Login using the Legacy Login
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You can no longer use the Legacy Login if you already have connected your existing account to the new Mercell Login. Please refer to “Login using Mercell Login” for more information. |
Click the “Login”-button on the left-hand side of the screen to use the legacy login.
Type your username and password in the fields provided in the upper half on the left-hand side of the login screen.
Click the “Login”-button to access My Mercell.
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Forgot your password?
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“Lost The following steps to recover your password ?” will only work for Legacy Login. If you need to recover your password for the new Mercell Login, please refer to ““to “How to recover your Mercell Login password“. |
To recover your password for the Legacy Login, please follow these steps:
Click the “Login”-button on the left-hand side of the screen to use the legacy login.
Click “Lost your password?”
Type the email associated with your account in the window and click “Send”.
You will now receive an email with one or more usernames associated with your email.
Click on the username that you want to set a new password for.
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Click the “Mercell Login”-button on the lower half right-hand side of the login screen.
You will now get redirected to the new Mercell Login.
Type your email and click “Continue”.
Type your password and click “Continue”.
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