Indien u deelneemt in een tender heeft u de mogelijkheid vragen te stellen over elementen uit de tender. Bijvoorbeeld een vraag over een document of een onderdeel uit de vragenlijst.
U kunt kan op twee manieren vragen opstellen namelijk vanuit de Vragenlijst en via de Vraag & Antwoord module.
Lees hieronder hoe u dit kunt doen.
English article at the bottom of the page.
Vragen stellen via Vraag & Antwoord
Open de tender vanuit uw tenderoverzicht
Navigeer in het linkermenu op Vraag & Antwoord
Klik rechtsboven op de knop Stel vraag
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Kies een referentie uit de tender, klik op Volgende
Stel uw vraag op in het tekstvlak en klik op Opslaan als concept
Uw bericht wordt opgeslagen in de tab Concept, gereed om te versturen of nog te bewerken
In de tab Concept staat uw vraag of vragen gereed om te versturen. Klik op het 3-puntsmenu achter de vraag en kies Indienen óf klik rechtsonder op de knop Alle vragen indienen als u meerdere vragen in één keer wilt versturen
Vragen stellen vanuit Vragenlijst
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Bij het importeren kun u per vraag (regel in het bestand) een referentie koppelen, klik op Opslaan.
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🇬🇧 Ask questions
If you participate in a tender, you have the opportunity to seek clarification on various aspects of the tender. This may include inquiries about specific documents or sections of the questionnaire.
There are two ways for preparing and submitting questions: directly within the Questionnaire or utilizing the dedicated Question & Answer module.
Continue reading to learn more about these approaches and how to effectively utilize them.
Ask questions via Question & Answer
Open the tender from your tender overview
Navigate to Questions & Answers in the left menu
Click on the Pose question button at the top right corner
Choose a reference from the tender, click Next
Write your question in the text area and click Save as draft
Your message is saved in the Draft sub-tab, ready to send or edit
To send a single question, click on the 3-dot menu behind the question and click Submit or
To send all draft questions at once, click on the Submit all draft questions button at the bottom right
Your submitted questions can be found in the Submitted sub-tab. As soon as the buyer publishes answers to questions, you will see them in the Published sub-tab. You will then receive a notification of this.
Ask questions from Questionnaire
You are working on the questionnaire in the tender.
At the top right of each question you will see a speech bubble with a '?' () click here if you have a question about the question you are working on. The question is now linked to this reference.
Write your question in the text area and click Save as draft
Your message is saved in the Draft sub-tab in the Question & Answer tab , ready to send or edit
To send a single question click on the 3-dot menu behind the question and click Submit or
To send all draft questions at once, click on the Submit all draft questions button at the bottom right
Your submitted questions can be found in the Submitted sub-tab. As soon as the buyer publishes answers to questions, you will see them in the Published sub-tab. You will then receive a notification of this.
Tip: If you have multiple questions in the system, you can easily import your questions using an import sheet that you can download from Questions & Answers (also added as an attachment in this article). Fill the file with your questions and click the 3-dot menu next to the Ask Question button and choose Import Questions.
When importing, you can link a reference per question (line in the file), click Save.
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