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Customers will be informed via a Hard upgrade letter indicating their account is being upgraded and can be user per date x. As of then all new tenders need to be started in S2CMSTC, at the same time licenses will be deactivated in the current REP. Account on S2C MSTC is configured with basic/standard templates. Customers are offered a webinar (training) to gain the necessary training, they can request the customer success team to provide tailor made templates (Additional cost will be applicable).
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