{"xsrfToken":"1ee85f1024b467f1dafc90d85487074417a7805b_lout","branding":{"id":"60","key":"mstcdk","name":"Mercell Source-to-Contract Kundeservice Danmark","portalBaseUrl":"/servicedesk/customer/portal/60","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/60/102","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#4d3882","headerLinkHoverBGColor":"#4d3882","headerBadgeColor":"#4d3882"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to Customer Service in the Mercell Group","sharedPortalName":"Customer Service","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"fi-FI":{"helpCenterTitle":"Asiakaspalvelu","sharedPortalName":"Asiakaspalvelu","localeDisplayName":"Finnish (Finland)"},"ru-RU":{"localeDisplayName":"Russian (Russia)"},"nl-NL":{"localeDisplayName":"Dutch (Netherlands)"},"de-DE":{"helpCenterTitle":"Willkommen bei Hilfe","sharedPortalName":"Hilfe","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to Customer Service in the Mercell Group","sharedPortalName":"Customer Service","localeDisplayName":"English (United States)"},"sv-SE":{"helpCenterTitle":"Välkommen till kundservice","sharedPortalName":"kundservice","localeDisplayName":"Swedish (Sweden)"},"da-DK":{"helpCenterTitle":"Velkommen til kundeservice i Mercell Gruppen","sharedPortalName":"Kundeservice ","localeDisplayName":"Danish (Denmark)"},"et-EE":{"localeDisplayName":"Estonian (Estonia)"},"en-UK":{"localeDisplayName":"English (UK)"},"no-NO":{"helpCenterTitle":"Velkommen til kundservice","sharedPortalName":"Kundeservice","localeDisplayName":"Norwegian (Norway)"},"en-GB":{"localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/0e71cff6-6c71-45a6-a4a9-7de80ba337b9/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwMDAyMmZkOC01OTE2LTQ4MDAtYWQwNy0wODQzOTViYTM3ZjUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjBlNzFjZmY2LTZjNzEtNDVhNi1hNGE5LTdkZTgwYmEzMzdiOSI6WyJyZWFkIl19LCJleHAiOjE3MDEyMzczNjMsIm5iZiI6MTcwMTIzNjc2M30.SN1nuiyqwIzjr3DQWT4sbcyOF95DXnsn2eDOQHFkJRk&client=00022fd8-5916-4800-ad07-084395ba37f5&height=300&mode=fit","bannerMediaApiFileId":"0e71cff6-6c71-45a6-a4a9-7de80ba337b9","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"60","key":"mstcdk","projectId":10714,"serviceDeskId":60,"name":"Mercell Source-to-Contract Kundeservice Danmark","description":"<p>Velkommen til Source-to-Contract, en del af Mercell.</p>\n<p>Find svar på de mest stillede spørgsmål blandt vores artikler:<br> \uD83D\uDD0D <b><a href=\"https://mercell.atlassian.net/servicedesk/customer/portal/60?q=\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Søg i alle hjælpeartikler</a></b><br> \uD83D\uDCC3 <b><a href=\"https://mercell.atlassian.net/servicedesk/customer/kb/view/5046698167\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Generelle oplysninger</a></b><br> \uD83D\uDCD7 <b><a href=\"https://mercell.atlassian.net/servicedesk/customer/portal/60/article/1700561721\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Hjælp til ordregiver</a></b><br> \uD83D\uDCD8 <b><a href=\"https://mercell.atlassian.net/servicedesk/customer/kb/view/1700201198\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Hjælp til tilbudsgiver</a></b></p>\n<p>Ønsker du personlig betjening?<br> Klik på én af nedenstående henvendelsestyper eller besøg vores <b><a href=\"https://mercell.atlassian.net/servicedesk/customer/portal/60/article/1695353525\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">kontaktside</a></b>.</p>\n<p>Åbningstider - Telefonsupport:<br> Mandag - fredag: 09.00 - 13.00<br> Lørdag - søndag: Lukket</p>\n<p>Åbningstider - Skriflige henvendelser + Bestil et opkald:<br> Mandag - torsdag: 08.00 - 16.00<br> Fredag: 08.00 - 15.30<br> Lørdag - søndag: Lukket</p>\n<p>Do you need English Support <b><a href=\"https://help.negometrix.com/en/support/home\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">click here</a></b></p>","portalBaseUrl":"/servicedesk/customer/portal/60","onlyPortal":false,"reqTypes":[{"id":"875","name":"Book et opkald","descriptionHtml":"","callToAction":"Book et opkald","introHtml":"<p>Du kan lade os ringe dig op inden for vores åbningstider.</p>","icon":11297,"iconUrl":"https://mercell.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11297","groups":[109],"key":""},{"id":"592","name":"Generel henvendelse som ordregiver","descriptionHtml":"<p>Har du forsøgt at søge i vores <a href=\"https://mercell.atlassian.net/servicedesk/customer/portal/60/article/97648769?src=1970688399\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">vidensdatabase?</a>?</p>","callToAction":"Generel henvendelse som ordregiver","introHtml":"<p>Vi ringer tilbage hurtigst muligt inden for vores åbningstider</p>","icon":11105,"iconUrl":"https://mercell.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11105","groups":[109],"key":""},{"id":"587","name":"Henvendelse som leverandør","descriptionHtml":"<p>Har du forsøgt at søge i vores <a href=\"https://mercell.atlassian.net/servicedesk/customer/portal/60/article/88704024?src=-32554936\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">vidensdatabase?</a>?</p>","callToAction":"Henvendelse som leverandør","introHtml":"<p>Vi ringer tilbage hurtigst muligt inden for vores åbningstider</p>","icon":11104,"iconUrl":"https://mercell.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11104","groups":[109],"key":""},{"id":"589","name":"Anden support","descriptionHtml":"","callToAction":"Anden support","introHtml":"","icon":10832,"iconUrl":"https://mercell.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10832","groups":[],"key":""},{"id":"588","name":"Email support","descriptionHtml":"","callToAction":"Email support","introHtml":"","icon":10926,"iconUrl":"https://mercell.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10926","groups":[],"key":""},{"id":"585","name":"Hjælp til at oprette udbud","descriptionHtml":"<p>Prøv at søge i vore hjælpeartikler</p>","callToAction":"Hjælp til at oprette udbud","introHtml":"","icon":11106,"iconUrl":"https://mercell.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11106","groups":[],"key":""},{"id":"586","name":"Support på telefon","descriptionHtml":"","callToAction":"Support på telefon","introHtml":"","icon":10900,"iconUrl":"https://mercell.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10900","groups":[],"key":""},{"id":"590","name":"Udfordringer med at aflevere tilbud","descriptionHtml":"<p>Prøv at søge i vore hjælpeartikler</p>","callToAction":"Udfordringer med at aflevere tilbud","introHtml":"","icon":11107,"iconUrl":"https://mercell.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11107","groups":[],"key":""}],"reqGroups":[{"id":109,"name":"General"}],"orderMapping":{"109":[875,592,587]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"4f6df1ca-af4b-30fc-9077-a75cbed936af","appLinkName":"System Confluence","appLinkUrl":"https://mercell.atlassian.net/wiki","spaceKey":"MSTCDK","spaceName":"Mercell Source to Contract Denmark","spaceUrl":"https://mercell.atlassian.net/wiki/spaces/MSTCDK","isServer":false},"labels":[],"projectKey":"MSTCDK","serviceDeskId":60,"kbLinkDomainURLs":["https://mercell.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":60,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"MSTCDK","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"Danish (Denmark)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwMDAyMmZkOC01OTE2LTQ4MDAtYWQwNy0wODQzOTViYTM3ZjUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDcxNCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl19LCJleHAiOjE3MDEyMzc5NjMsIm5iZiI6MTcwMTIzNjc2M30.eI0zzShlvLf5rR8USt9PtyStZVmGD_D9KprAUEl8vOM","targetCollection":"upload-project-10714","endpointUrl":"https://api.media.atlassian.com","clientId":"00022fd8-5916-4800-ad07-084395ba37f5","tokenDurationInMins":20}},"sharedPortal":{"name":"Customer Service","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://mercell.atlassian.net/wiki","kbLinkDomainURLs":["https://mercell.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=mercell","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"1ee85f1024b467f1dafc90d85487074417a7805b_lout","baseUrl":"https://mercell.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://mercell.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"00022fd8-5916-4800-ad07-084395ba37f5","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","anonymousEnabled":true,"requestIntroEnabled":true}