In the Tender ServiceTendering module, suppliers can ask questions to the procurement entity regarding the current tender. It is possible to submit additional information questions until the deadline specified by the procuring entity in the procurement tender notice.
Question management can be accessed from the -
Under this function you can Manage Questions and Answers at different stages.
Through Active tender functions
Click ‘Active’ option under tendering module.
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Go to ‘Information page’ and scroll down to ‘Go to question management’
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OR
Go to "Additional information questions" tab.
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Through Home page settings
Question management can also be accessed from the home page under "Settings" > "Question management" or via the request for tender information page.
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Call for tenders are listed in the questions management view. The listing is organized so that call for tenders with open questions unanswered come first.
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Questions related to a particular tender can be viewed by selecting the tender.
Managing Questions and Answers
In question management, you will see 3 sections:
Received
A lists will show all unanswered questions (pcs) that arrived at the time of processing the call for tender.
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You can save without being sent using the function. After saving, the question moves to the middle tab ‘In Progress’.
‘Revert to received’
Remove the answer and return any question/ bundled questions back to the inbox.
‘Save and publish’
An e-mail is sent to the e-mail address entered in the recipients field and to everyone familiar with the call for tender.
Bundle the selected into one question
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Select the desired questions one by one or all questions with the "Select all" function
Click "Bundle the selected questions to a single question"
It opens a window similar to the one in the "‘Answer" ’ section. More detailed instructions for processing questions see in the section
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The question opens in a window similar to the one in the "Answer" section. More detailed instructions for handling the questions can be found in the "'Answer" ' section.
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Send replies to selected
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A new question/answer is created in the "In Progress" section. Creating a new question is subject to the same functions as unfinished questions. See detailed instructions for creating a new question in the "Answer" section.
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Answered
Answered questions tab lists questions that have been answered. Answered questions have the same functions as unfinished questions. See detailed instructions for managing answered questions in the section "'In Progress"'.