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Microsoft Azure single sign-on with Mercell

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1. To configure single sign-on for with Azure, you need to have an Azure AD subscription and a Mercell SSO product.

2. In the Azure portal, on the left navigation panel, click Azure Active Directory icon.

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1. The result should look something like this

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2. Click save

3. Your SSO setup is now completed. (SSO enforcement is optional, but recommended)

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4. SSO - The SSO Enforcement consequence

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This script is used to do an AD BIND, which ensures that your existing users inside our portal are not asked to register as new users in our portal, when they start using the SSO. You can import this as Customer administrator by first "Export users". This will export an Excel file where only "User ID" is editable.

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Note that it is not allowed to rename this file as you will then not be able to import the file. Fill in "UserPrincipalName" in "User ID" save the file and "Import users". This will map the users already in Mercell to their AD user.

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This can be repeated if new users' needs to be added. It can also be done on contact, (my.mercell.com/m/crm/customer.aspx – Contacts) where Customer Admin will have a new field "External User ID".

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Note that if you have a user for restricted access named "(company name) SemiAnonymous users", it is important that this user has UserID SemiAnonymous, and this should not be deleted as this will remove access for the semi anonymous users. Before starting the implementation, it is advisable to first do a startup meeting with Mercell, as there is some planning involved, and some steps to understand to not get duplicate problems or problems with users.
There is also a large impact on how the processes for creating new users are, both before, during and after the production. The success of the implementation will be determined on good control of the monitoring of this, as well as good communication with all relevant users involved.

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Find more about new users here

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