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Een KPI is een 'Key Perfomance Indicator' en wordt gebruikt in het meten van resultaten van leveranciers. Binnen Commerce-hub is het mogelijk om KPI's aan te maken en te beheren, om vervolgens leveranciers te metenA Key Performance Indicator (KPI) is a measurable value that demonstrates how effectively a supplier achieving its key performance objectives and is used to measure supplier results. Within performance indicators it is possible to create and manage KPIs and then evaluate suppliers.