...
From app.mercell.com click the login Login button
Click the on “Forgot password” button
Insert your email and click “Reset Password”
You will within a very short time receive an email with a code and a verification link. The browser where you asked to reset your password will also be on the same page as the verification link!
Take the reset code from the email and insert it in the number 1 field. Field Fields 2 and 3 are for your personal codepassword. There are instructions to ensure your code password is secure enough and the same code password is used. Once done click “Continue” and your account is now updated with your new codepassword.
The final step is to log in using your new credentials. Insert your email and password, and you can log in. Should there be any problems, we always leave a link to our support on both app.mercell.com pages using the “Get Help” button in the header and in all our emails where there is a link to “Mercell Customer Service.
