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Problem

Info

I changed my password but still cannot log in

Solution

The first thing you should check is whether you are using the correct username to log in.

Note

Please note: If you have more than one account connected to your email address then you have different usernames for each of your accounts. Make sure to use the username written next to the correct account’s name to be able to log in.

If you have already changed your password but still can’t log in then please do following:

  1. Open the same password reset email you already received

  2. Read through the email to find your correct username

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  2. Copy the username from the reset email’s text

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  1. .

  2. Go back to https://uk.eu-supply.com/ login page and insert the correct username

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  1. and the new password

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  1. combination to log in.

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