Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
{"xsrfToken":"5a42e02b58eb77565ed76b49fba45fef3beb8440_lout","branding":{"id":"7","key":"mns","name":"Mercell Norge Kundeservice","portalBaseUrl":"/servicedesk/customer/portal/7","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/7/178","theme":{"headerBGColor":"#24063f","headerLinkColor":"#ffffff","headerLinkHoverColor":"#3c0f63","headerLinkHoverBGColor":"#3c0f63","headerBadgeColor":"#3c0f63"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/13bdc17c-ae9f-4df8-8310-41eaa5baa763/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwMDAyMmZkOC01OTE2LTQ4MDAtYWQwNy0wODQzOTViYTM3ZjUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjEzYmRjMTdjLWFlOWYtNGRmOC04MzEwLTQxZWFhNWJhYTc2MyI6WyJyZWFkIl19LCJleHAiOjE3NzExMzY5NDIsIm5iZiI6MTc3MTEzNjM0Mn0.ZZQBKwYAaEWuTnFY_mIKGvUEsOy12AYHSKp6005FQlM&client=00022fd8-5916-4800-ad07-084395ba37f5&mode=fit","logoId":"13bdc17c-ae9f-4df8-8310-41eaa5baa763","isLogoAvailable":true,"helpCenterTitle":"Welcome to Customer Service in the Mercell Group","sharedPortalName":"Customer Service","userInitialAnnouncementHeader":"For a complete overview of all support landing pages","userInitialAnnouncementMessageWiki":"<p>Please click <a href=\"https://support.mercell.com/page/support-en\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">HERE</a></p>","translations":{"fi-FI":{"helpCenterTitle":"Asiakaspalvelu","sharedPortalName":"Asiakaspalvelu","localeDisplayName":"Finnish (Finland)"},"ru-RU":{"localeDisplayName":"Russian (Russia)"},"nl-NL":{"localeDisplayName":"Dutch (Netherlands)"},"de-DE":{"helpCenterTitle":"Willkommen bei Hilfe","sharedPortalName":"Hilfe","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to Customer Service in the Mercell Group","sharedPortalName":"Customer Service","announcementHeader":"For a complete overview of all support landing pages","announcementMessage":"Please click [HERE|https://support.mercell.com/page/support-en]","localeDisplayName":"English (United States)"},"sv-SE":{"helpCenterTitle":"Välkommen till kundservice","sharedPortalName":"kundservice","localeDisplayName":"Swedish (Sweden)"},"da-DK":{"helpCenterTitle":"Velkommen til kundeservice i Mercell Gruppen","sharedPortalName":"Kundeservice ","localeDisplayName":"Danish (Denmark)"},"et-EE":{"localeDisplayName":"Estonian (Estonia)"},"en-UK":{"localeDisplayName":"English (UK)"},"no-NO":{"helpCenterTitle":"Velkommen til kundservice","sharedPortalName":"Kundeservice","localeDisplayName":"Norwegian (Norway)"},"en-GB":{"localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#24063f","helpCenterTitleColor":"#24063f","bannerMediaApiUrl":"https://api.media.atlassian.com/file/18a7cdc5-1638-4ac3-88e6-b6798a115791/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwMDAyMmZkOC01OTE2LTQ4MDAtYWQwNy0wODQzOTViYTM3ZjUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjE4YTdjZGM1LTE2MzgtNGFjMy04OGU2LWI2Nzk4YTExNTc5MSI6WyJyZWFkIl19LCJleHAiOjE3NzExMzY5NDIsIm5iZiI6MTc3MTEzNjM0Mn0.wuQQV3BVTglu_FkJErCcuK5hwhAbNzMCNVfgpyPgUoM&client=00022fd8-5916-4800-ad07-084395ba37f5&height=300&mode=fit","bannerMediaApiFileId":"18a7cdc5-1638-4ac3-88e6-b6798a115791","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#24063f","topBarTextColor":"#ffffff","hasTopBarBeenSplit":true},"portal":{"id":"7","key":"mns","projectId":10536,"serviceDeskId":7,"name":"Mercell Norge Kundeservice","description":"<p>Velkommen!</p>\n<p>Våre åpningstider er hverdager: 07.00 - 17.00.(Telefontid: 08.00-17.00)</p>","portalBaseUrl":"/servicedesk/customer/portal/7","reqTypes":[{"id":"913","name":"Be oss ringe deg","descriptionHtml":"<p>Har du forsøkt å søke i vår <a href=\"https://mercell.atlassian.net/servicedesk/customer/portal/7?q=\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">kunnskapsbase</a>?</p>","callToAction":"Be oss ringe deg","introHtml":"<p>Vi ringer deg med en løsning på din henvendelse</p>","icon":11710,"iconUrl":"https://mercell.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11710","groups":[77],"key":""},{"id":"3917","name":"Skriv til oss - Leverandør","descriptionHtml":"","callToAction":"Skriv til oss - Leverandør","introHtml":"","icon":12600,"iconUrl":"https://mercell.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12600","groups":[77],"key":""},{"id":"1027","name":"Skriv til oss - Oppdragsgiver","descriptionHtml":"","callToAction":"Skriv til oss - Oppdragsgiver","introHtml":"","icon":11711,"iconUrl":"https://mercell.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11711","groups":[77],"key":""},{"id":"3349","name":"Email","descriptionHtml":"","callToAction":"Email","introHtml":"","icon":10926,"iconUrl":"https://mercell.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10926","groups":[],"key":""},{"id":"174","name":"Email support","descriptionHtml":"","callToAction":"Email support","introHtml":"","icon":10926,"iconUrl":"https://mercell.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10926","groups":[],"key":""},{"id":"176","name":"Support other","descriptionHtml":"","callToAction":"Support other","introHtml":"","icon":10832,"iconUrl":"https://mercell.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10832","groups":[],"key":""},{"id":"175","name":"Support phone","descriptionHtml":"","callToAction":"Support phone","introHtml":"","icon":10900,"iconUrl":"https://mercell.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10900","groups":[],"key":""}],"reqGroups":[{"id":77,"name":"General"}],"orderMapping":{"189":[913],"77":[913,1027,3917],"190":[913],"188":[1027,913]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"4f6df1ca-af4b-30fc-9077-a75cbed936af","appLinkName":"System Confluence","appLinkUrl":"https://mercell.atlassian.net/wiki","spaceKey":"MNS","spaceName":"Mercell Norge Support","spaceUrl":"https://mercell.atlassian.net/wiki/spaces/MNS","isServer":false},"labels":[],"projectKey":"MNO","serviceDeskId":7,"kbLinkDomainURLs":["https://mercell.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":7,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"MNO","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"Norwegian (Norway)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwMDAyMmZkOC01OTE2LTQ4MDAtYWQwNy0wODQzOTViYTM3ZjUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwNTM2IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NzExMzc1NDIsIm5iZiI6MTc3MTEzNjM0MiwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.Jm1gEWxN6DPfmUB9HEz4HUu-K_YRvawHtMRiQhUe_Ew","targetCollection":"upload-project-10536","endpointUrl":"https://api.media.atlassian.com","clientId":"00022fd8-5916-4800-ad07-084395ba37f5","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"sharedPortal":{"name":"Customer Service","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://mercell.atlassian.net/wiki","kbLinkDomainURLs":["https://mercell.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}