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Customer Service
  1. Customer Service
  2. CTM Support NL

CTM Support NL

Welcome to the CTM Support NL portal.

Request a Call
Required fields are marked with an asterisk*

What number can we use to contact you?

Please enter a brief summary of the issue you're experiencing.

Example: https://s2c.mercell.com/123456.

What time can we call you? Provide a timeframe of one hour.

Please describe the issue thoroughly, including any error messages.

Low

🔴 Critical – I am completely blocked. I cannot bid or create tenders and have no other way to work. 🟠 High – Key features are broken or slow, making it difficult to finish my important tasks. 🟡 Medium – Specific errors, but I can still use the portal’s core functions. 🔵 Low – General question or a small issue with low impact on my work.

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