Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
{"xsrfToken":"6427e6f45fd07f4ad98905348116c0b2b3882a33_lout","branding":{"id":"54","key":"enl","name":"CTM Support NL","portalBaseUrl":"/servicedesk/customer/portal/54","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/54/221","theme":{"headerBGColor":"#24063f","headerLinkColor":"#ffffff","headerLinkHoverColor":"#3c0f63","headerLinkHoverBGColor":"#3c0f63","headerBadgeColor":"#3c0f63"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/13bdc17c-ae9f-4df8-8310-41eaa5baa763/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwMDAyMmZkOC01OTE2LTQ4MDAtYWQwNy0wODQzOTViYTM3ZjUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjEzYmRjMTdjLWFlOWYtNGRmOC04MzEwLTQxZWFhNWJhYTc2MyI6WyJyZWFkIl19LCJleHAiOjE3NzExMzQzMjUsIm5iZiI6MTc3MTEzMzcyNX0.81-UWtB2mYxMTDJ6SV8boZ-MsCv76bJgZKRTla8v19Y&client=00022fd8-5916-4800-ad07-084395ba37f5&mode=fit","logoId":"13bdc17c-ae9f-4df8-8310-41eaa5baa763","isLogoAvailable":true,"helpCenterTitle":"Welcome to Customer Service in the Mercell Group","sharedPortalName":"Customer Service","userInitialAnnouncementHeader":"For a complete overview of all support landing pages","userInitialAnnouncementMessageWiki":"<p>Please click <a href=\"https://support.mercell.com/page/support-en\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">HERE</a></p>","translations":{"fi-FI":{"helpCenterTitle":"Asiakaspalvelu","sharedPortalName":"Asiakaspalvelu","localeDisplayName":"Finnish (Finland)"},"ru-RU":{"localeDisplayName":"Russian (Russia)"},"nl-NL":{"localeDisplayName":"Dutch (Netherlands)"},"de-DE":{"helpCenterTitle":"Willkommen bei Hilfe","sharedPortalName":"Hilfe","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to Customer Service in the Mercell Group","sharedPortalName":"Customer Service","announcementHeader":"For a complete overview of all support landing pages","announcementMessage":"Please click [HERE|https://support.mercell.com/page/support-en]","localeDisplayName":"English (United States)"},"sv-SE":{"helpCenterTitle":"Välkommen till kundservice","sharedPortalName":"kundservice","localeDisplayName":"Swedish (Sweden)"},"da-DK":{"helpCenterTitle":"Velkommen til kundeservice i Mercell Gruppen","sharedPortalName":"Kundeservice ","localeDisplayName":"Danish (Denmark)"},"et-EE":{"localeDisplayName":"Estonian (Estonia)"},"en-UK":{"localeDisplayName":"English (UK)"},"no-NO":{"helpCenterTitle":"Velkommen til kundservice","sharedPortalName":"Kundeservice","localeDisplayName":"Norwegian (Norway)"},"en-GB":{"localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#24063f","helpCenterTitleColor":"#24063f","bannerMediaApiUrl":"https://api.media.atlassian.com/file/18a7cdc5-1638-4ac3-88e6-b6798a115791/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwMDAyMmZkOC01OTE2LTQ4MDAtYWQwNy0wODQzOTViYTM3ZjUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjE4YTdjZGM1LTE2MzgtNGFjMy04OGU2LWI2Nzk4YTExNTc5MSI6WyJyZWFkIl19LCJleHAiOjE3NzExMzQzMjUsIm5iZiI6MTc3MTEzMzcyNX0.4V7mwZyYKGquhF3IG9XmAqEs1_K9RfzdXlzUq8SEgrc&client=00022fd8-5916-4800-ad07-084395ba37f5&height=300&mode=fit","bannerMediaApiFileId":"18a7cdc5-1638-4ac3-88e6-b6798a115791","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#24063f","topBarTextColor":"#ffffff","hasTopBarBeenSplit":true},"portal":{"id":"54","key":"enl","projectId":10698,"serviceDeskId":54,"name":"CTM Support NL","description":"<p>Welcome to the CTM Support NL portal.</p>","portalBaseUrl":"/servicedesk/customer/portal/54","reqTypes":[{"id":"1243","name":"Request a Call","descriptionHtml":"","callToAction":"Request a Call","introHtml":"","icon":11762,"iconUrl":"https://mercell.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11762","groups":[1129],"key":""},{"id":"756","name":"Write to us - Contracting Authority","descriptionHtml":"","callToAction":"Write to us - Contracting Authority","introHtml":"<p>We'll handle your request as soon as possible</p>","icon":11763,"iconUrl":"https://mercell.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11763","groups":[1129],"key":""},{"id":"3888","name":"Write to Us - Supplier","descriptionHtml":"","callToAction":"Write to Us - Supplier","introHtml":"","icon":12572,"iconUrl":"https://mercell.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12572","groups":[1129],"key":""},{"id":"541","name":"E-mail support","descriptionHtml":"","callToAction":"E-mail support","introHtml":"<p>We'll handle your request as soon as possible</p>","icon":10926,"iconUrl":"https://mercell.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10926","groups":[],"key":""},{"id":"3331","name":"E-mail","descriptionHtml":"","callToAction":"E-mail","introHtml":"","icon":10926,"iconUrl":"https://mercell.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10926","groups":[],"key":""},{"id":"1242","name":"Phone Support","descriptionHtml":"","callToAction":"Phone Support","introHtml":"","icon":11018,"iconUrl":"https://mercell.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11018","groups":[],"key":""}],"reqGroups":[{"id":1129,"name":"General"}],"orderMapping":{"102":[756,1243],"1129":[756,3888,1243]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"4f6df1ca-af4b-30fc-9077-a75cbed936af","appLinkName":"System Confluence","appLinkUrl":"https://mercell.atlassian.net/wiki","spaceKey":"CSN","spaceName":"CTM Support NL","spaceUrl":"https://mercell.atlassian.net/wiki/spaces/CSN","isServer":false},"labels":[],"projectKey":"ENL","serviceDeskId":54,"kbLinkDomainURLs":["https://mercell.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":54,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"ENL","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"Dutch (Netherlands)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwMDAyMmZkOC01OTE2LTQ4MDAtYWQwNy0wODQzOTViYTM3ZjUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwNjk4IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NzExMzQ5MjUsIm5iZiI6MTc3MTEzMzcyNSwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.odkF2cXxRa9s76rCoqO1JNtbVx5NVxoafgpLb9l3eUc","targetCollection":"upload-project-10698","endpointUrl":"https://api.media.atlassian.com","clientId":"00022fd8-5916-4800-ad07-084395ba37f5","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"sharedPortal":{"name":"Customer Service","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://mercell.atlassian.net/wiki","kbLinkDomainURLs":["https://mercell.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}