{"xsrfToken":"B4MJ-96VS-5NKW-2KTZ_6957814a82389977743eda7cb50ca755a362a7fa_lout","branding":{"id":"4","key":"msd","name":"Mercell MSS - Kundeservice Danmark","portalBaseUrl":"/servicedesk/customer/portal/4","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/4/76","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#58508a","headerLinkHoverBGColor":"#58508a","headerBadgeColor":"#58508a"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to Customer Service in the Mercell Group","sharedPortalName":"Customer Service","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"fi-FI":{"helpCenterTitle":"Asiakaspalvelu","sharedPortalName":"Asiakaspalvelu","localeDisplayName":"Finnish (Finland)"},"ru-RU":{"localeDisplayName":"Russian (Russia)"},"nl-NL":{"localeDisplayName":"Dutch (Netherlands)"},"de-DE":{"helpCenterTitle":"Willkommen bei Hilfe","sharedPortalName":"Hilfe","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to Customer Service in the Mercell Group","sharedPortalName":"Customer Service","localeDisplayName":"English (United States)"},"sv-SE":{"helpCenterTitle":"Välkommen till kundservice","sharedPortalName":"kundservice","localeDisplayName":"Swedish (Sweden)"},"da-DK":{"helpCenterTitle":"Velkommen til kundeservice i Mercell Gruppen","sharedPortalName":"Kundeservice ","localeDisplayName":"Danish (Denmark)"},"et-EE":{"localeDisplayName":"Estonian (Estonia)"},"en-UK":{"localeDisplayName":"English (UK)"},"no-NO":{"helpCenterTitle":"Velkommen til kundservice","sharedPortalName":"Kundeservice","localeDisplayName":"Norwegian (Norway)"},"en-GB":{"localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/0e71cff6-6c71-45a6-a4a9-7de80ba337b9/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwMDAyMmZkOC01OTE2LTQ4MDAtYWQwNy0wODQzOTViYTM3ZjUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjBlNzFjZmY2LTZjNzEtNDVhNi1hNGE5LTdkZTgwYmEzMzdiOSI6WyJyZWFkIl19LCJleHAiOjE2ODY0MjI3ODYsIm5iZiI6MTY4NjQyMjE4Nn0.ZJojVmJFFFDvyMWV5NPo7OpfKyXXm6h63T7FGewCI5Y&client=00022fd8-5916-4800-ad07-084395ba37f5&height=300&mode=fit","bannerMediaApiFileId":"0e71cff6-6c71-45a6-a4a9-7de80ba337b9","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"4","key":"msd","projectId":10532,"serviceDeskId":4,"name":"Mercell MSS - Kundeservice Danmark","description":"<p>Velkommen til Mercell.</p>\n<p>Find svar på de mest stillede spørgsmål blandt vores artikler:<br> \uD83D\uDD0D <b><a href=\"https://mercell.atlassian.net/servicedesk/customer/portal/4?q=\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Søg i alle hjælpeartikler</a></b><br> \uD83D\uDCC3 <b><a href=\"https://mercell.atlassian.net/servicedesk/customer/portal/4/article/75596571?src=1983143249\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Hjælp til ordregiver</a></b><br> \uD83D\uDCD7 <b><a href=\"https://mercell.atlassian.net/servicedesk/customer/portal/4/article/75432452?src=-1786817048\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Hjælp til tilbudsgiver</a></b></p>\n<p>Ønsker du personlig betjening?<br> Klik på én af nedenstående henvendelsestyper eller besøg vores <b><a href=\"https://mercell.atlassian.net/servicedesk/customer/portal/4/topic/982bac58-757c-4f6d-bc5f-bd6d1da632bb/article/75432231\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">kontakt side</a></b>.</p>\n<p>Åbningstider:<br> Mandag - torsdag: 08.00-16.00<br> Fredag: 08.00-15.30<br> Lørdag - søndag: Lukket</p>\n<p>Do you need English Support <b><a href=\"https://mercell.atlassian.net/servicedesk/customer/portal/42\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">click here</a></b></p>","portalBaseUrl":"/servicedesk/customer/portal/4","onlyPortal":false,"reqTypes":[{"id":"874","name":"Book et opkald","descriptionHtml":"","callToAction":"Book et opkald","introHtml":"<p>Du kan lade os ringe dig op inden for vores åbningstider.</p>","icon":11296,"iconUrl":"https://mercell.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11296","groups":[69],"key":""},{"id":"23","name":"Henvendelse som indkøber","descriptionHtml":"<p>Find også hjælp i <a href=\"https://mercell.atlassian.net/servicedesk/customer/portal/4/article/75596571?src=1983143249\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Ordregiver</a></p>","callToAction":"Henvendelse som indkøber","introHtml":"<p>Vi svarer hurtigst muligt på din henvendelse inden for vores åbningstider.</p>","icon":11119,"iconUrl":"https://mercell.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11119","groups":[69],"key":""},{"id":"74","name":"Henvendelse som leverandør","descriptionHtml":"<p>Find også hjælp i <a href=\"https://mercell.atlassian.net/servicedesk/customer/portal/4/article/75432452?src=-1786817048\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Tilbudsgiver</a></p>","callToAction":"Henvendelse som leverandør","introHtml":"<p>Vi svarer hurtigst muligt på din henvendelse inden for vores åbningstider.</p>","icon":11120,"iconUrl":"https://mercell.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11120","groups":[69],"key":""},{"id":"22","name":"Email support ","descriptionHtml":"","callToAction":"Email support ","introHtml":"","icon":10926,"iconUrl":"https://mercell.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10926","groups":[],"key":""},{"id":"378","name":"Hjælp til at oprette udbud","descriptionHtml":"<p>Find også hjælp i <a href=\"https://mercell.atlassian.net/servicedesk/customer/portal/4/article/310345729\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Registrering/publicering af udbud</a></p>","callToAction":"Hjælp til at oprette udbud","introHtml":"","icon":11111,"iconUrl":"https://mercell.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11111","groups":[],"key":""},{"id":"92","name":"Oprettelse og tilknytning af samarbejdspartner og eksterne konsulenter","descriptionHtml":"<p>Find også hjælp i <a href=\"https://mercell.atlassian.net/servicedesk/customer/portal/4/article/75596571?src=1983143249\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Ordregiver</a></p>","callToAction":"Oprettelse og tilknytning af samarbejdspartner og eksterne konsulenter","introHtml":"<p>Få hjælp til at tilføje en ekstern konsulent til Mercell Udbudsportal</p>","icon":11113,"iconUrl":"https://mercell.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11113","groups":[],"key":""},{"id":"377","name":"Problemer med at afgive tilbud?","descriptionHtml":"<p>Find også relevante artikler i vores selvhjælp <a href=\"https://mercell.atlassian.net/servicedesk/customer/portal/4/topic/5a796e3e-c684-4296-a22b-282a36d1a41d/article/364020017\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Hjælp til at afgive tilbud</a></p>","callToAction":"Problemer med at afgive tilbud?","introHtml":"","icon":11112,"iconUrl":"https://mercell.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11112","groups":[],"key":""},{"id":"147","name":"Support other","descriptionHtml":"","callToAction":"Support other","introHtml":"","icon":10832,"iconUrl":"https://mercell.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10832","groups":[],"key":""},{"id":"146","name":"Support phone","descriptionHtml":"","callToAction":"Support phone","introHtml":"","icon":10900,"iconUrl":"https://mercell.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10900","groups":[],"key":""}],"reqGroups":[{"id":69,"name":"Generel"}],"orderMapping":{"69":[874,74,23],"26":[23,92],"6":[74]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"4f6df1ca-af4b-30fc-9077-a75cbed936af","appLinkName":"System Confluence","spaceKey":"MDS","spaceName":"Mercell Danmark Support","isServer":false},"labels":[],"projectKey":"MDK","serviceDeskId":4},"createPermission":true,"portalAnnouncement":{"portalId":4,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"MDK","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"Danish (Denmark)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Customer Service","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://mercell.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=mercell","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"B4MJ-96VS-5NKW-2KTZ_6957814a82389977743eda7cb50ca755a362a7fa_lout","baseUrl":"https://mercell.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"00022fd8-5916-4800-ad07-084395ba37f5","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","anonymousEnabled":true,"requestIntroEnabled":true}