Mercell Eesti kasutajatugi

Tere tulemast! Mercelli kasutajatoe tööaeg on tööpäeviti 9-17.

Do you need English Support click here

What can we help you with?

Kirjalik toetus

{"xsrfToken":"13bf05b6eb1d3461090f9cb28eec91e14063a05e_lout","branding":{"id":"24","key":"mee","name":"Mercell Eesti kasutajatugi","portalBaseUrl":"/servicedesk/customer/portal/24","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/24/234","theme":{"headerBGColor":"#24063f","headerLinkColor":"#ffffff","headerLinkHoverColor":"#3c0f63","headerLinkHoverBGColor":"#3c0f63","headerBadgeColor":"#3c0f63"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/13bdc17c-ae9f-4df8-8310-41eaa5baa763/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwMDAyMmZkOC01OTE2LTQ4MDAtYWQwNy0wODQzOTViYTM3ZjUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjEzYmRjMTdjLWFlOWYtNGRmOC04MzEwLTQxZWFhNWJhYTc2MyI6WyJyZWFkIl19LCJleHAiOjE3NjI3MDYxOTQsIm5iZiI6MTc2MjcwNTU5NH0.PM761Id0TnU_9cC2Gju9eZwQYc_CO4E98kuOY2AuzZs&client=00022fd8-5916-4800-ad07-084395ba37f5&mode=fit","logoId":"13bdc17c-ae9f-4df8-8310-41eaa5baa763","isLogoAvailable":true,"helpCenterTitle":"Welcome to Customer Service in the Mercell Group","sharedPortalName":"Customer Service","userInitialAnnouncementHeader":"For a complete overview of all support landing pages","userInitialAnnouncementMessageWiki":"Please click <a href=\"https://support.mercell.com/page/support-en\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">HERE</a>","translations":{"fi-FI":{"helpCenterTitle":"Asiakaspalvelu","sharedPortalName":"Asiakaspalvelu","localeDisplayName":"Finnish (Finland)"},"ru-RU":{"localeDisplayName":"Russian (Russia)"},"nl-NL":{"localeDisplayName":"Dutch (Netherlands)"},"de-DE":{"helpCenterTitle":"Willkommen bei Hilfe","sharedPortalName":"Hilfe","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to Customer Service in the Mercell Group","sharedPortalName":"Customer Service","announcementHeader":"For a complete overview of all support landing pages","announcementMessage":"Please click [HERE|https://support.mercell.com/page/support-en]","localeDisplayName":"English (United States)"},"sv-SE":{"helpCenterTitle":"Välkommen till kundservice","sharedPortalName":"kundservice","localeDisplayName":"Swedish (Sweden)"},"da-DK":{"helpCenterTitle":"Velkommen til kundeservice i Mercell Gruppen","sharedPortalName":"Kundeservice ","localeDisplayName":"Danish (Denmark)"},"et-EE":{"localeDisplayName":"Estonian (Estonia)"},"en-UK":{"localeDisplayName":"English (UK)"},"no-NO":{"helpCenterTitle":"Velkommen til kundservice","sharedPortalName":"Kundeservice","localeDisplayName":"Norwegian (Norway)"},"en-GB":{"localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#24063f","helpCenterTitleColor":"#24063f","bannerMediaApiUrl":"https://api.media.atlassian.com/file/18a7cdc5-1638-4ac3-88e6-b6798a115791/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwMDAyMmZkOC01OTE2LTQ4MDAtYWQwNy0wODQzOTViYTM3ZjUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjE4YTdjZGM1LTE2MzgtNGFjMy04OGU2LWI2Nzk4YTExNTc5MSI6WyJyZWFkIl19LCJleHAiOjE3NjI3MDYxOTQsIm5iZiI6MTc2MjcwNTU5NH0.ufXQGRCSEMiSC-bnEgDcXZZUBcUmZBxWV6aXoDX3b40&client=00022fd8-5916-4800-ad07-084395ba37f5&height=300&mode=fit","bannerMediaApiFileId":"18a7cdc5-1638-4ac3-88e6-b6798a115791","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#24063f","topBarTextColor":"#ffffff","hasTopBarBeenSplit":true},"portal":{"id":"24","key":"mee","projectId":10569,"serviceDeskId":24,"name":"Mercell Eesti kasutajatugi","description":"Tere tulemast! Mercelli kasutajatoe tööaeg on tööpäeviti 9-17.\nDo you need English Support <a href=\"https://mercell.atlassian.net/servicedesk/customer/portal/42\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">click here</a>","portalBaseUrl":"/servicedesk/customer/portal/24","reqTypes":[{"id":"194","name":"Kirjalik toetus","descriptionHtml":"","callToAction":"Kirjalik toetus","introHtml":"","icon":11795,"iconUrl":"https://mercell.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11795","groups":[62],"key":""},{"id":"3326","name":"Email","descriptionHtml":"","callToAction":"Email","introHtml":"","icon":10926,"iconUrl":"https://mercell.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10926","groups":[],"key":""},{"id":"190","name":"Klienditugi emailitsi","descriptionHtml":"","callToAction":"Klienditugi emailitsi","introHtml":"","icon":10926,"iconUrl":"https://mercell.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10926","groups":[],"key":""},{"id":"304","name":"Muu klienditugi","descriptionHtml":"","callToAction":"Muu klienditugi","introHtml":"","icon":10832,"iconUrl":"https://mercell.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10832","groups":[],"key":""},{"id":"191","name":"Support phone","descriptionHtml":"","callToAction":"Support phone","introHtml":"","icon":10900,"iconUrl":"https://mercell.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10900","groups":[],"key":""},{"id":"193","name":"Tagasihelistamise palve","descriptionHtml":"","callToAction":"Tagasihelistamise palve","introHtml":"Vastame kasutajatoe tööajal tööpäeviti 9-17","icon":11794,"iconUrl":"https://mercell.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11794","groups":[],"key":""}],"reqGroups":[{"id":62,"name":"General"}],"orderMapping":{"62":[194]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"4f6df1ca-af4b-30fc-9077-a75cbed936af","appLinkName":"System Confluence","appLinkUrl":"https://mercell.atlassian.net/wiki","spaceKey":"MEE","spaceName":"Mercell Estonia Customer Service","spaceUrl":"https://mercell.atlassian.net/wiki/spaces/MEE","isServer":false},"labels":[],"projectKey":"MEE","serviceDeskId":24,"kbLinkDomainURLs":["https://mercell.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":24,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"MEE","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"Estonian (Estonia)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwMDAyMmZkOC01OTE2LTQ4MDAtYWQwNy0wODQzOTViYTM3ZjUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwNTY5IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NjI3MDY3OTQsIm5iZiI6MTc2MjcwNTU5NH0.-zfdRjQnLE0vvXPEBt5tXjNRCSWWeT0ulY_Au0aRENA","targetCollection":"upload-project-10569","endpointUrl":"https://api.media.atlassian.com","clientId":"00022fd8-5916-4800-ad07-084395ba37f5","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"sharedPortal":{"name":"Customer Service","description":"Welcome to the help center - we're here to help! Raise a request from the options provided.","kbs":{"kbEnabled":true,"appLinkUrl":"https://mercell.atlassian.net/wiki","kbLinkDomainURLs":["https://mercell.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=mercell","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"13bf05b6eb1d3461090f9cb28eec91e14063a05e_lout","baseUrl":"https://mercell.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://mercell.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"00022fd8-5916-4800-ad07-084395ba37f5","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"f93b19f9f611421d9baf3c3993aabbbf","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://mercell.atlassian.net","edition":"premium","anonymousEnabled":true,"requestIntroEnabled":true}